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FORTUNE 500 FIRMS DRIVING LPO INDUSTRY

Source: Business Standard
August 9, 2007

Fortune 500 firms, a US based software firm promoted by a person of Indian origin with a development centre in Bangalore and a legal training firm based out of Mumbai are driving legal process outsourcing (LPO) to India.

LPO encompasses contract drafting and review, litigation support, intellectual property, and legal research and drafting

Sony Pictures had to prepare an ‘opinion letter’ (outlining the activity and the risks involved) for insurance firms in order to secure cover for shooting a movie, and the movie’s fate hinged on the letter and the cover.

Preparing the letter was a 400-man hour job which would have cost $250,000 to get done in the US and Sony gave it a second thought. Eventually, the job was done in India for $43,000.

In India, lawyers are paid $30-90 per hour whereas the cost in the US is $300 an hour. The English speaking countries account for $185 billion of the $250 billion global legal industry. Indians who are familiar with both the English language and the Anglo-Saxon legal system are equipped to grab a share of this business.

“The $145-million LPO business is just about a fraction of the potential,” said Abhi Shah, CEO of JuriMatrix, a global legal solutions company. India churns out about 79,000 English-speaking lawyers and even if a fraction of them have usable skills then the number becomes large. The present addressable market is $3-4 billion, according to Nasscom estimates, said Shah.

In comes Stratify, which has developed proprietary software, eDiscovery, which has automated document search and collection and tracks production of legal documents, a soft of product lifestyle management for law firms.

“LPO is an example of a highly-specialised job being outsourced to India,” says Ritvik Lukose, vice-president — marketing and operations, Rainmaker, a training school for orienting lawyers for an LPO job.

The jobs being outsourced include litigation support, intellectual property, and legal research and drafting, he added.