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OUR OPERATION STRUCTURE

We act as an organized and extended team for all our clients who rely on our research and support services. We endeavor to give our clients all the advantages of legal outsourcing, enabling them to concentrate on the core strengths and business developments. We deploy pre-defined standards for presentation and communication to ensure quality and security at all levels. For this we have specific electronic and physical security features in place.

Electronic security features:

  • We have framed stringent policies for inbound network users and have tried to match security parameters for connecting to the resources of Mindsprings.

  • We deploy state of the art network using structured cabling and secured network using the Cisco Firewall.

  • We emphasize on data integrity and backup and have deployed system based on Network Area Storage for daily scheduled backups and disaster recovery plans.

  • We also maintain daily on site back up along with off site backup.

  • We use only the original versions of software in the various processes and make sure that no pirated versions anywhere in any sphere are used.

Physical security features:

  • We have separate work groups for different services. Each work group is allotted a password to enable it to access the data pertaining to a particular service. No work group has access to the data forwarded to another group.

  • We deploy the most effective office security and surveillance features and our office is segregated into separate work areas with restricted access control. Entry to the work premises is controlled through swipe card access.

    We conduct due verification of authorized users of data stored on the main server.

  • All the employees have to sign a "Confidentiality Agreement" which further addresses security issues and monthly reminders are sent to all employees regarding the liability imposed on them in case of leakage of data from their end.

  • We ensure that the identity of the client is not disclosed to the support teams at any stage of our project. The name and other personal details are withheld from them and only the Project Administrator is aware of the identity of the client he is working for.

  • No staff member is allowed to carry or have access to any output device on their systems. This is to ensure that nobody is able procure a copy of the project data and client information.

  • Only those systems have been provided with internet access facility, where it is essentially required for research purposes. The machines otherwise are not connected to internet.